Pathmonk goal not tracking - conflict of Snippet and Pixel

Modified on Thu, 25 Apr 2024 at 11:01 AM

Advisory for installing the Pathmonk pixel on pages with the Pathmonk snippet may result in conversions not being tracked


During the setup of the Pathmonk pixel, it is important to review the pages where the Pathmonk snippet is installed. 


If you have installed a tracking pixel on a page and the pixel is not firing, check the pages where Pathmonk is installed. A pixel and the snippet installed on the same page will cause a conflict and prevent the pixel from firing, impacting your tracking. 


To solve the conflict, ensure the page where the pixel is installed does not have the Pathmonk snippet installed. 


This can be managed through using the exclusion options in your Pathmonk account or, via the settings in your Google Tag Manager. 

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