You can level up the way people learn about your offering by adding an intro video to your Welcome Micro Experience. With an introduction video, you can quickly and succinctly highlight your product or service.
Best practices for video content
- Keep the video between 30 and 60 seconds
- Show your team. Videos featuring a person provide a human connection to visitors
- Record a member of the team providing a short overview of your product or service
- Reusing a pre-existing intro video is perfectly acceptable if the asset already exists
- Captions are not mandatory, however are gaining popularity.
Video dimensions
Welcome medium: 390x180 px
Welcome large: 390x250 px
Maximum size: 20 mb
If a red warning banner appears after uploading your video, it means the dimensions, size or format did not match the requirements of this Micro-Experience. Correct the error and upload the video again.
Video example
With a video in your Pathmonk Micro-Experience, you have the chance to create a moment of human touch on your website. A simple & clear explanation of what you are offering with a clear call to action is a great start.
Here is an example for your inspiration:
Video captions
Subtitles can elevate the video experience for your visitors. The Welcome micro-experiences are muted by default, having subtitles is another way to ensure your message is received. Videos must be uploaded with subtitles added to the file, all media assets must be displayed exactly as they are uploaded.
Change your video
In the Micro-Experience tab pick a Welcome Micro-Experience and check the required video dimensions, file size, and format. Upload a video that matches exactly the video dimensions and format and does not exceed the file size
- Sign in to crm.pathmonk.com
- Click the Accelerate dropdown
- Click Micro-Experiences
- Navigate to Content (this should be the default section that loads)
- Select a micro-experience to edit from the previews shown
- Hover over the video
- Click the + icon
- Add your video in the required dimensions, size, and format
- To view the Micro-Expereince as it will be displayed on the website, click Preview.
Not seeing the video?
It might happen that you don't see the new video you just uploaded when clicking See Live. This may be due to cached images in your browser. Deleting the cached images in your browser resolves this issue.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article