Edit Micro-Experience videos

Modified on Tue, 12 Mar 2024 at 01:07 PM

Greet every new visitor to your site with a welcome message

You can level up the way people learn about your offering by adding an intro video to your Welcome Micro Experience. With an introduction video, you can quickly and succinctly highlight your product or service. 


Best practices for video content

  • Keep the video between 30 and 60 seconds
  • Show your team. Videos featuring a person provide a human connection to visitors
  • Record a member of the team providing a short overview of your product or service
  • Reusing a pre-existing intro video is perfectly acceptable if the asset already exists
  • Captions are not mandatory, however are gaining popularity. 


Video dimensions

Welcome medium: 390x180 px

Welcome large: 390x250 px


If a red warning banner appears after uploading your video, it means the dimensions, size or format did not match the requirements of this Micro-Experience. Correct the error and upload the video again. 


Video example

With a video in your Pathmonk Micro-Experience, you have the chance to create a moment of human touch on your website. A simple & clear explanation of what you are offering with a clear call to action is a great start.


Here is an example for your inspiration:

Video captions

Subtitles can elevate the video experience for your visitors.  The Welcome micro-experiences are muted by default, having subtitles is another way to ensure your message is received.  Videos must be uploaded with subtitles added to the file, all media assets must be displayed exactly as they are uploaded.  


Change your video

In the Micro-Experience tab pick a Welcome Micro-Experience and check the required video dimensions, file size, and format. Upload a video that matches exactly the video dimensions and format and does not exceed the file size

  1. Sign in to crm.pathmonk.com
  2. Click the Accelerate dropdown
  3. Click Customization
  4. Select Micro-Experiences 
  5. In the Experience dropdown select the Welcome Micro-Experience
  6. Hover over the video area
  7. Click the + icon
  8. Add your video in the required dimensions, size, and format
  9. Click See Live. Now your new video is live for this Micro-Experience


Not seeing the video?

It might happen that you don't see the new video you just uploaded when clicking See Live. This is usually due to cached images of your browser. Deleting the cached images in your browser resolves this issue.

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