Manage email notifications

By default, Pathmonk alerts you whenever a new lead arrives. Pathmonk notifications let you know when there were new leads collected from your website. You can change this setting at any time. To change your notification email, use the instructions below.

How it works

Email notifications are sent to the email addresses of the admin users which are set for the account.

A notification email will notify you about a new lead and a link back to your Lead List.

Change the notification receiver 

1. Request a notification receiver change by raising a support ticket in your Pathmonk account.
2. The new notification receiver will receive notification via Email
3. You will be notified about a successful via change

Fix issues with notifications 

If aren’t receiving notification emails from Pathmonk, try these steps.

Step 1: Check if the email was delivered

1. Check if the email was archived, deleted, or marked as spam
2. Check if the email was filtered
3. Check if your emails are being forwarded to another account

Step 2: Contact support

If the missing notification email never reached your Email inbox, raise a support ticket to verify what happened to the notification messages.